Terms and Conditions

We are transparent with the terms and conditions we apply to our services which is why they have been made available for your review on this page. As well as this we provide a copy of our complaints procedure so that if in the unlikely instance you need to remediate an issue you are able to do so with confidence.

Downloads

• Service Terms and Conditions (pdf)
• Customer Complaints Procedure – Sept 2020 (pdf)
• Gas Safe Certification (image)